Homes without phone lines for 10 days in staylittle, Powys
About 25 homes in a Powys village which has no mobile signal have not been able to use their landlines for 10 days because of a fault.
Residents in Staylittle have accused BT Openreach of not responding promptly enough to sort the problem.
An Openreach spokesman said engineers are looking for the cause of the fault.
Other problems with phone lines in the area over recent years include people being able to hear the conversations of neighbours on their own lines.